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FAQs
Do I need electricity or batteries?
Do I need electricity or batteries?
No. Just pre-freeze the tray, pour your mix, and start making ice cream.
Can I make other desserts besides ice cream?
Can I make other desserts besides ice cream?
Yes, you can make frozen yoghurt, sorbet, smoothie rolls, and other creative frozen treats.
How long should the plate be frozen before use?
How long should the plate be frozen before use?
For best results, freeze the plate for 8–12 hours before making ice cream.
Can I reuse it multiple times?
Can I reuse it multiple times?
Yes. It’s durable and reusable, just refreeze the tray before the next use.
Is it safe for kids to use?
Is it safe for kids to use?
Yes. It’s made from food-safe, non-toxic materials and is safe with adult supervision.
How do I clean the product?
How do I clean the product?
Allow the plate to return to room temperature, then wash gently with mild soap and water. Do not use abrasive scrubbers.
How to track orders & returns?
How to track orders & returns?
Tracking is sent via email/SMS. Returns accepted within 48 hours for defective items.
Does the product come with a warranty?
Does the product come with a warranty?
Yes,6 months manufacturer's Warranty from the purchase date (excluding damage due to misuse). You are required to retain the purchase receipt as proof of purchase.
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